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CONGRATULATIONS on your new Refinished Surface!!!

Please do not touch your new surface or get it wet during the first 24-36 hours depending on what you are told.

Although it will resemble a new baked on or molded surface, please keep in mind that it is technically a painted surface. Most people can not tell it is not a new surface but minor imperfections, minor dust, or character are considered normal. 

Do not clean with any chemicals for least the first. 5+ days. We want the surface to have reached its full chemical resistant cure.

Do not apply adhesive tape to any refinished surface. If you must use tape then we strongly suggest yellow from tape. This is usually available at most hardware & paint stores.
Do not removing any dust particles (also known as nibs) by picking at them. Most dust or items that land in the surface will come off through regular cleaning. 

Construction, demolition, or sanding during the curing process or application can stir up excess amounts of dust or debris and land in the wet surface. If a return trip is needed to remove any of these particles then a service fee will be required.

If water pools in you tub then water stains may occur.  

Do not use any abrasive cleaners or scouring pads. Your new finish is easily cleaned with a mild liquid cleaner and cloth. Comet, Ajax, & scrubbing bubbles are all examples of what NOT to use. If you would not use in on your car, dont use it on your refinished surface. Some approved cleaners to use are fantastic, formula 409, green works, 7th Generation, and simple green. Use only nonabrasive cleaners which do not contain bleach, clorox, or concentrated citrus such as lemon or orange oil. They are highly acidic and will hurt the sealant. Most cleaning agents will state if they are approved for acrylic, painted, or resurfaced surfaces. It is your responsibility to spot test any cleaners.

Avoid abrasive scrub pads, such as "SCOTCHBRITE", or any similar pad as this will scratch the surface. Plastic pads like "TUFFY SCRUB PADS" designed for cleaning Teflon surfaces works good. Natural cleaners such as vinegar and water are fine for removing hard water spots. 

Hair dyes and other colorants may stain the surface. 

Do not drop or drag objects on the surface. This can cause it to chip, scrape, or mar the finish. 

Do not burn candles or cigarettes on the surface.

Drain cleaners, tile grout cleaners, tile sealants, and harsh chemicals must be kept away from the finish. 

Owner must maintain caulking on all areas requiring protection. Caulking is not warranted.

Do not use suction bath mats or stickers of any kind. You can use weighted mats or have a permanant non-slip surface applied. If we apply a slip Resistant Surface you must still use caution when entering or exiting the area. We are not responsible for accidents.

Our applications are only as strong as the surface that it is applied to. We are not responsible for surface failures due to faulty substrates, tiles, or water damage. We guarantee the surfaces will not Chip or Peel on its own. Scratching, deterioration of the finish or staining over time due to usage, cleaning practices or water conditions is considered normal wear. Customer neglect or for failure to comply with the care and maintenance listed above is not covered under warranty. Problems arising from rust are not warranted. If needed, repairs are scheduled at a mutually convenient time during normal business hours. You must allow us the opportunity to inspect the surface to determine if the surface is covered under warranty. After Inspection we may have to order custom products to make repairs. This may take up to 7 to 10 business days or more. A $65 minimum service fee is required for all repairs not under warranty as well as possible additional charges. Lifting around the drain or overflow area are not covered if the drain is not removed during the refinishing process, unsealed, or the drain area is subject to pooling. 

REMEMBER, if you treat your new surface with respect, clean it properly, and follow the above guidelines, your new surface will give you many years of beautiful trouble free service.


 CONGRATULATIONS on your new custom surface!!!